Why do the dispatchers ask so many questions when I call 911?

Emergency Dispatchers need to get accurate information to allow Officers to make the best decision on how to approach the situation.  Dispatchers handling fire and medical calls must also consider the well-being of the public, the safety of the Firefighters, Paramedics and Police Officers.  The information you provide a Dispatcher is relayed to responding Officers, Paramedics or Firefighters while they are responding to the call.

Show All Answers

1. What if I call 911 accidentally?
2. Why do the dispatchers ask so many questions when I call 911?
3. What if I don't know the address?
4. Why do dispatchers ask so many questions for an ambulance?
5. How to describe people involved?
6. How to describe vehicles?